Case study

Web/Mobile Medical Provider Portal Reboot

Industry:

Healthcare

Solution:
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CUSTOMER:
The Challenge

What we faced

Recover an unsuccessful two year engagement with a product vendor to develop an enhanced web based Medical Provider Portal that was failing to address significant needs of the clients user community.

GALLERY
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SOLUTION

How we solved it

Re‑architected and delivered in ~3 months; UX/data inquiry/SSO improvements; removed 3rd‑party mid‑tier (18→4 servers).

As health tech industry specialists, Brandon Systems worked with client IT team to assessed the requirements against industry realities and user needs, and quickly architected an application strategy  to reboot the project and worked to develop and deliver the solution in 3 months.

The Challenge

What we achieved together

  • Reduced provider abrasion
  • Greatly enhanced end user functionality, expanded data inquiry capabilities and a much-improved user experience.
  • Implementation of a Single Sign-On providing greatly expanded administrative abilities
  • Removal of a 3rd party middle-tier moving from 18 required servers down to 4
Customer feedback

Smart Solutions Built for Healthcare.

"In healthcare, it's critical to have a partner who understands both the clinical and financial dimensions of the business. I’ve worked with Brandon Systems for over 25 years, and they’ve consistently delivered high-quality solutions and the data-driven insights we need to improve performance, manage costs, and make informed financial decisions."

Art Byrd

Chief Financial Officer / HCS-Girling

"We were struggling with a legacy environment full of security risks and technical debt. Brandon Systems came in, took the time to understand the complexities, and delivered a secure, supportable solution we could build on. They’ve remained a trusted partner who genuinely cares about our success."

Gerald Greeley

Senior Vice President & Chief Information Officer / Shields Health

"No matter what challenges we threw at them, Brandon Systems found a way to deliver value. Their deep understanding of healthcare data and processes makes them one of my go-to partners—reliable, resourceful, and always focused on outcomes."

Phillip Bellomo

VP of Data and Analytics / Femwell Group Health

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Healthcare